#The grandview how to#

Residents enjoy apartment-style living for that extra bit of privacy and independence.

#The grandview how to#

People are in positions that know nothing about memory care or how to handle staff.The private assisted living accommodations are well-appointed with upscale accouterments that complement even the finest of personal treasures. Getting things in order start with the management. We understand with COVID, but this was ongoing. There were many 'chefs' that quit while our loved one was there. Also, they talk about chef prepared meals.

Glad we found a much better place that has experience with dementia and work with the residents, instead of against. There should be a no cell phone policy while working. They do not make it easy on the family members. They need to make sure all the cameras are in working order. They need to train the staff on how to take care of residents with dementia. While the majority of the staff was good, who provided activities was awesome! However, the upper admin/management do not know how to run the facility. My loved one was in The Cottage (memory care). Kandy G - Loved one of resident/client Could be very nice, but. They simply are not up and running with a first time director who just isn’t equipped. Laundry will be lost, room cleaning isn’t regular. Beware they sell you a pretty package but don’t expect it to actually happen. Admin depends on residents to have a short term memory problem so they can say, “you don’t remember.” I personally don’t appreciate the condescending attitude. Grandview did not enforce the leash requirement for dogs. Administrative phone calls will not be returned. Staff is spread too thin performing too many varied tasks with poor results. Staff isn’t trained with a tremendous turnover. She takes your words out of context when voicing a concern to point the problem back at you. Executive Director can quote protocols BUT protocols aren’t followed. Organization and management in all phases doesn’t exist beginning with meals and medication dispensing. It gives us.Ĭindy W - Loved one of resident/client Loved one is a rwsident At The Grandview of Chisholm Trail, passion is the pulse of everything we do. Our Revolutionary Passion Program Celebrates Our Residents and Their Vibrant Lives Through our Sagely app, a resident’s activities can be chronicled with pictures and sent to their loved ones automatically, giving them an opportunity to share in their day. With a bustling activity calendar with planned events both inside and outside of the community, our days are filled with fun. Take a stroll or relax in one of our interior courtyards with an entrance right from your own apartment or enjoy one of the many gathering places throughout our welcoming community. We take care of the basics so both the resident and their loved ones can be worry free. Located just 5 miles from Texas Health Resources Harris Southwest Hospital, our single story community offers both assisted living and memory care in a variety of spacious and well-appointed floor plans. The Grandview of Chisholm Trail, Southwest Fort Worth’s premier destination for boutique-style luxury senior living. Welcome to The Grandview of Chisholm Trail